BackwaterReptiles.com FAQ
Why should I buy from Backwater Reptiles?
What is your live arrival guarantee?
What are the terms and conditions of your orders?
Do you have any available care sheets?
If I order today, when will my animal(s) arrive?
Do you have a phone number?
What reptile calcium supplement should I use?
Do you ship internationally?
Have you written any other reptile or amphibian-related articles?
Do you have a mailing address?
Do you use heat pack or cold packs?
Where do the animals you sell come from?
How do I know my credit card information is protected?
Why can't you guarantee the sex of the animal(s)?
What is your live arrival guarantee?
What are the terms and conditions of your orders?
Do you have any available care sheets?
If I order today, when will my animal(s) arrive?
Do you have a phone number?
What reptile calcium supplement should I use?
Do you ship internationally?
Have you written any other reptile or amphibian-related articles?
Do you have a mailing address?
Do you use heat pack or cold packs?
Where do the animals you sell come from?
How do I know my credit card information is protected?
Why can't you guarantee the sex of the animal(s)?
Q: Why should I buy from Backwater Reptiles?
A: Here are the top four reasons you should purchase from us:
1.) Our prices are exceptional!
2.) Our customer service response times (via email) are rapid.
3.) We offer a conditional live arrival and seven day guarantee on all animals.
4.) Our website is 100% verified and secure with state-of-the-art SSL encrypting technology, malware protection, and anti-virus, so payments and browsing are both extremely safe.
Q: What is your live arrival and extended seven day guarantee?
A: You can read details about our amazing guarantee here.
Q: What are the terms and conditions of your orders?
A: Read the details here.
Q: Do you have any available care sheets or reptile-related articles?
A: Yes, we have written care sheets and articles for a variety of reptiles and amphibians. Currently, we have the following available:
Black Roughneck Monitor care sheet
Children's Python care sheet
Sudan Plated lizard care sheet
Green iguana care sheet
Leopard gecko care sheet
Green anole care sheet
Fire Bellied toad care sheet
Pacman frog care sheet
Axolotl care sheet
Box turtle care sheet
Chameleon care sheet
How to tame a lizard
What do turtles eat?
Q: If I order today, when will my animal(s) arrive?
A: We have a page that details our shipping policy. Below you will find our shipping schedule:
A: Here are the top four reasons you should purchase from us:
1.) Our prices are exceptional!
2.) Our customer service response times (via email) are rapid.
3.) We offer a conditional live arrival and seven day guarantee on all animals.
4.) Our website is 100% verified and secure with state-of-the-art SSL encrypting technology, malware protection, and anti-virus, so payments and browsing are both extremely safe.
Q: What is your live arrival and extended seven day guarantee?
A: You can read details about our amazing guarantee here.
Q: What are the terms and conditions of your orders?
A: Read the details here.
Q: Do you have any available care sheets or reptile-related articles?
A: Yes, we have written care sheets and articles for a variety of reptiles and amphibians. Currently, we have the following available:
Black Roughneck Monitor care sheet
Children's Python care sheet
Sudan Plated lizard care sheet
Green iguana care sheet
Leopard gecko care sheet
Green anole care sheet
Fire Bellied toad care sheet
Pacman frog care sheet
Axolotl care sheet
Box turtle care sheet
Chameleon care sheet
How to tame a lizard
What do turtles eat?
Q: If I order today, when will my animal(s) arrive?
A: We have a page that details our shipping policy. Below you will find our shipping schedule:
Q: Do you have a phone number?
A: Yes, it is (916) 740-9758. However, email is the fastest way to get a quick response.
Q: What reptile calcium supplement should I use?
A: Miner-All by Sticky Tongue Farms has yielded the best results of all the reptile and amphibian calcium supplements we've tried over the years. It's the only human grade calcium powder for reptiles, there's nothing better. Whatever you do, don't buy oyster shell-based calcium supplements—Rep Cal, for example—oyster shell has been shown to contain mercury, lead, arsenic, and other toxic heavy metals by scientific studies.
Their Vit-All insect and rodent gut load is excellent as well, used by many of the top breeders in the nation.
Q: Do you ship internationally?
A: We do not.
Q: Have you written any other reptile or amphibian-related articles?
A: Yes, we wrote an article on how to tame a lizard based upon our extensive experience, as well as an article entitled what do turtles eat?
A: Yes, it is (916) 740-9758. However, email is the fastest way to get a quick response.
Q: What reptile calcium supplement should I use?
A: Miner-All by Sticky Tongue Farms has yielded the best results of all the reptile and amphibian calcium supplements we've tried over the years. It's the only human grade calcium powder for reptiles, there's nothing better. Whatever you do, don't buy oyster shell-based calcium supplements—Rep Cal, for example—oyster shell has been shown to contain mercury, lead, arsenic, and other toxic heavy metals by scientific studies.
Their Vit-All insect and rodent gut load is excellent as well, used by many of the top breeders in the nation.
Q: Do you ship internationally?
A: We do not.
Q: Have you written any other reptile or amphibian-related articles?
A: Yes, we wrote an article on how to tame a lizard based upon our extensive experience, as well as an article entitled what do turtles eat?
Q: Do you use heat pack or cold packs?
A: Yes, if the weather is expected to be a bit on the warm or cold side, we absolutely use these packs to help protect the animal(s) at no additional charge.
Q: Where do the animals you offer come from?
A: We source from a vetted network of partner hatcheries, farms, and importers that have each been in business from 15-30+ years.
Q: How do I know my credit card information is protected?
A: Our payment processor uses state-of-the-art SSL (Secure Socket Layer) technology to make certain your personal information is 100% secure. Our site is tested daily by remote security technology software.
Q: Why can't you guarantee the sex of the animal(s)?
A: Baby reptiles/amphibians/inverts are usually impossible to sex accurately (with the exception of snakes). Determining the gender of juvenile animals is at times difficult, but not impossible. Adult animals are much easier to delineate, but still not 100% (again, with the exception of snakes). We have experts making the call, but we still cannot guarantee the results.
A: Yes, if the weather is expected to be a bit on the warm or cold side, we absolutely use these packs to help protect the animal(s) at no additional charge.
Q: Where do the animals you offer come from?
A: We source from a vetted network of partner hatcheries, farms, and importers that have each been in business from 15-30+ years.
Q: How do I know my credit card information is protected?
A: Our payment processor uses state-of-the-art SSL (Secure Socket Layer) technology to make certain your personal information is 100% secure. Our site is tested daily by remote security technology software.
Q: Why can't you guarantee the sex of the animal(s)?
A: Baby reptiles/amphibians/inverts are usually impossible to sex accurately (with the exception of snakes). Determining the gender of juvenile animals is at times difficult, but not impossible. Adult animals are much easier to delineate, but still not 100% (again, with the exception of snakes). We have experts making the call, but we still cannot guarantee the results.
We offer exotic reptiles for sale online at absolute rock-bottom prices, which means we make these fascinating animals available to you affordably as pets, or even to start your own reptile breeding project. We are reptile enthusiasts who believe captive breeding is integral to the future of the market, as it not only helps protect wild herp populations, but is an incredibly rewarding experience that tends to intensify one's passion for these amazing prehistoric creatures. Whether you buy a snake, lizard, turtle, tortoise, or alligator, we are driven to provide the highest quality live reptiles for sale.
Amphibians are generally slower-moving than reptiles, and have uniquely moist skin which means they are never far from a source of water. Their life cycle is nothing short of incredible: they hatch in water, spend weeks or months in metamorphosis, then become either terrestrial or remain primarily water bound. Some salamanders even breathe through their skin! Our live amphibians for sale online include frogs, toads, salamanders, and newts. Some are huge, some are small, and virtually all are amazing to observe in captivity. When you buy amphibians from us, you can rest assured they are fully guaranteed to arrive alive and in great condition. Why not start an amphibian breeding project today?
Reptile and amphibian food should be varied, which is why we offer an array of feeder insects for sale. It's always far more cost effective to buy feeder insects in bulk, which often saves up to 70% off pet store prices. Plus, the feeders are delivered right to your doorstep. We offer live crickets for sale, as well as dubia roaches, mealworms, wax worms, nightcrawlers, and now even lizards, all at the lowest possible prices. Our reptile and amphibian feeder insects and lizards include a guarantee of live arrival.
